Hawthorne

Hawthorne Retail Partnerts operates shopping center for third-party clients , institutional investors and private investment groups. As their portfolio and client base grew, they needed a scalable CRM system to manage leasing activities, investor relationships, and internal operations more efficiently.

Challenges

Disconnected systems for tracking leasing leads and client communication
Lack of real-time visibility into the leasing pipeline
Time-consuming manual reporting for stakeholders
No centralized platform to manage investor and asset-related interactions

Our Solution

Aspire Software Consultancy worked closely with the client to understand their workflows and pain points. Together, we outlined the development and implementation strategies aligned with their operational goals.

Our implementation team then customized the Salesforce Sales Cloud solution to harmonize with their automation needs and functional requirements. The tailored CRM setup included:

Custom leasing pipeline to manage property inquiries and deals
360° stakeholder view combining communication history, assets, and reporting needs
Automated workflows and reminders for leasing agents and relationship managers
Dashboards and reports for real-time visibility into team performance and deal progress
Mobile-friendly access for on-the-go updates

Result

30% faster leasing cycles
Improved investor and client engagement
Centralized platform for all sales and leasing activity

Reduced time spent on reporting by automating key metrics

Testimonial

Remi Head of Operations at Renovo Financial, LLC

"Bakul from Aspire Software Consultancy has been integral in implementing Renovo’s manual business processes into the Salesforce system. He has an amazing team that works around the clock to deliver on all of our requests. Since partnering with his team, we have been freed up to spend more of our time thinking of creative ways to improve our business, leaving the execution piece to him. We have worked with numerous developers in the past and no one else has been as consistent & thoughtful. Any time we have had an idea, Bakul has found a way to write the code and implement it for us. Partnering with him has transformed our business. Bakul and his team are very communicative, very proficient in writing code, and actually collaborate with each project, providing feedback as to how they can improve upon my initial project ideas. We have been working together for almost two years now, and we plan to continue doing business together for the foreseeable future."

Måns Johansson Network manager

"Aspire helping us create a unique digital platform used in the Dental market. From first contact to deployment of platform, and ongoing it has been a professional and swift. Aspire has helped us to build, fine-tune our new platform. The Dentnet group highly recommends Aspire software.

Rob McNicoll Director - Copper Monkey Ltd.

"Overall I strongly recommend Aspire. I’ve worked with many different suppliers over the last decade, but in the last 3 years have only used Aspire as they have consistently provided the performance I require in my business."

Craig Vaughan Founder and Director - BrokerEngine

"Aspire team has worked incredibly hard and taken ownership of the BrokerEngine product development and support/enhancements project as of their own product. I would highly recommend Aspire Team for any such software project development."

John Ragsdale Chief Information Officer at EyeCare Services Partners (ESP)

"Great development team! Great architect skills, great ideas, experience with many different types of apps, etc."

Hawthorne

Challenges

Our Solution

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Testimonial

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